Refund Policy
At Agriventure Organics, we prioritize your satisfaction and stand behind the quality of our organic products. If you are not completely satisfied with your purchase, we offer the following refund policy.
- Eligibility for Refunds
– Refunds are available for items that are defective, damaged, or incorrect.
– To be eligible for a refund, you must initiate a request within the same day of receiving the product.
– The product must be unused and in the same condition as when you received it, along with the original packaging.
- Non-Refundable Items
– Due to the perishable nature of certain items, products that have been opened, used, or are not in their original condition are non-refundable.
– Sale or discounted items are not eligible for a refund.
- Refund Process
– To request a refund, please contact our customer service team at 9815151927 or email us at [email protected], providing your order number, a brief description of the issue, and, if applicable, photos of the damaged or incorrect item.
– Upon approval of your refund request, we will process the refund to your original payment method within 7 business days.
- Shipping Costs
– Refunds do not include original shipping charges, except in cases where the product was defective or incorrect.
– Return shipping costs are the responsibility of the customer unless the product was damaged or incorrect.
- Replacement Option
If you prefer, we can offer a replacement instead of a refund for eligible items. Please inform our customer service team if you would like a replacement.
- Contact Us
For any questions or assistance regarding refunds, please contact us at:
Agriventure Organic Hub Private Limited
Email: [email protected]
Phone: 9815151927
Address: Plot no. 365, Ward no. 9 Kurali, Punjab 140103